Zoya game's Privacy Policy –
Your Data, Our Responsibility

Welcome to Zoya Game. We believe that every user's privacy is a fundamental right. This Privacy Policy This explains how Zoya Game collects, uses, and protects your personal information.

This policy applies to the Zoya Game website (zoyagame.bet) and our mobile application. By using our platform, you consent to this Privacy Policy.

We believe in full transparency. This policy is written in plain language so you can clearly understand exactly what we do with your information.

Zoya game collects two types of information — what you voluntarily provide and what is gathered automatically.

Information you provide directly:

Automatically Collected Information:

• Device Information: Device type, operating system, and browser version.
• Connection Information: IP address, internet service provider, and connection time.
• Usage Data: Pages visited, time spent, and games played.
• Transaction Details: Bet amounts, win/loss records, and transaction history.
• Cookies & Tracking Data: Session cookies and preference-saving cookies.

Zoya game collects your data only for specific, transparent purposes. We never gather data that isn't necessary.

• Account Creation & Management: For registration, login, and account security.
• Identity Verification (KYC): To comply with financial regulations and prevent fraud.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To help resolve your issues and provide effective support.
• Security Assurance: To detect and prevent fraud, money laundering, and other illegal activities.
• Service Improvement: To analyze gaming behavior and improve your overall experience.
• Responsible Gaming: To identify signs of addiction and provide timely support.
• Legal Obligation: To comply with applicable laws and regulations.

Zoya game uses the data collected in the following ways:

• To personalize your account and display relevant games and offers.
• To send transaction confirmations via SMS/email.
• To notify you of special promotions and bonus offers (you can opt out of this at any time).
• To identify and resolve technical issues on the platform.
• To generate game statistics and analytics.
• To fulfill legal obligations and resolve disputes.

Zoya Game never sells your data. Only limited information may be shared in the following specific circumstances:

• Payment Processors: Sharing necessary information with Mobile Pay, Nagad, or your bank to process transactions.
• KYC Partner: With trusted third-party verification agencies for identity verification purposes.
• Legal Authorities: To the relevant authorities when required by court order or legal obligation.
• Fraud Prevention: Anonymized data shared with security agencies.

All third parties with whom data is shared are bound by strict confidentiality agreements with us. They may not use your information for any other purpose.

Zoya game uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: To maintain your login session and enable core functionality. These cannot be disabled.
• Functional Cookies: To remember your language preferences and game settings.
• Analytics Cookies: To understand which parts of the site are most used (anonymized).

You can manage cookies through your browser settings. However, disabling certain cookies may limit access to some features on the platform.

Zoya Game uses industry-leading security measures to keep your data safe:

• 256-Bit SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall Protection: Advanced firewalls to prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by our expert team.
• Data Backup: Your data is stored in secure backups.
• Access Control: Only authorized personnel are permitted to access your data.

As a zoya game user, you have the following rights regarding your personal data:

To exercise any of these rights, email us at: support@zoyagame.betWe will respond within 30 days.

Zoya Game does not retain your data longer than necessary. Different types of information are kept for different periods:

Once the retention period expires, your data is securely deleted or anonymized.

Zoya Game is strictly prohibited for users under 18. We do not knowingly collect personal information from minors.

• Age verification is mandatory during the registration process.
• Date of birth is verified as part of the KYC process.
• Any account found to belong to a minor will be terminated immediately.
• Any data collected will be securely deleted.

Zoya Game may update this Privacy Policy from time to time. For any significant changes, we will:

• We will notify you in advance via email.
• We will display a clear notice on the platform.
• The date of any update will be reflected at the top of this page.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We encourage you to review the policy once after any changes are made.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@zoyagame.bet
• Help Center: Help Center page View.
• Live Chat: Once logged in to the platform, you'll have access to 24/7 live chat support.

We typically respond to all requests within 24–48 hours. Requests for data deletion or correction may take up to 30 days to process.